Returns & Exchanges
At Kane's Furniture, we want you to be completely satisfied with your home furnishing purchase. If your selection doesn't perfectly fit your space, our streamlined return and exchange process is designed to help you find the right piece.
Contact Customer Service
Reach out to our support team within 48 hours of delivery to initiate your return or exchange request.
Prepare Documentation
Ensure you have your original sales receipt and delivery paperwork ready to verify your purchase details.
Schedule a Pickup
Coordinate with our logistics team to arrange a professional pickup of the item in its original, showroom condition.
Inspection and Refund
Once our warehouse inspects the returned item, we will process your refund or apply credit toward your new selection, minus any applicable restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing